Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

A little over a month ago I had the pleasure of working with Bethany and her team at Herb Chambers Honda of Westborough when I purchased a 2008 CRV. It was my first time going through the dealership process and everyone was very attentive and understanding. Bethany took the time to find out what was important to me and then applied that to our test drives. Two of the key selling points for me on the CRV were the backseat mirror built into the sunglass holder and the fold down center tray for accessing the backseat. Both small things, but since Bethany knew that my life revolved around children with severe special needs, my dog, and my family, she was able to find the car that suited all my needs and more. To date my Honda CRV is my second most pleasing purchase (second only to my dog). The car has performed beautifully in all types of weather. This being New England, I have had the opportunity to drive it in the snow, ice, sleet, slush, etc and I have always felt confident in the CRV’s handling and control. (To be honest during some of the big storms this winter, I felt safer in the CRV then I had in my previous car – a Jeep Cherokee.) I continue to be impressed by the service provided at Herb Chambers, whether its through Bethany calling to check in, an email from the service department, or simply knowing that I can always get my car washed – I feel valued as a costumer and part of the Honda family. I made the right decision when I went to Herb Chambers and while I’m sure my next vehicle will be many years down the road, I will be coming back to Herb Chambers because they have earned my trust and confidence. I am proud to be a Honda owner and thank you for the “great experience” of buying my new CRV!