Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

June 26, 2010

Today, I went to the dealership for a routine oil change and to fix 3-4 issues with the car. It was actually the best experience that I ever had for service at your dealership as well as other dealerships.

The service advisor, Erio Perez, was polite and very knowledgable about potential issues. He suggested that I should change the brakes even if it was not at your dealership to avoid damaging the rotors.

The mechanic, Beltron Oltron, was also very good. He was also polite and knowledgable. He sat in the car with me to diagnose the rattle that I was having. Even though I could not reproduce the rattle as loud as it usually is, never once did he say I could not hear it or that’s normal (as I heard this from other mechanics before).

I just wanted to leave some good words for the two of them. This was the best experience bringing in my car for service at any dealership.