Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

11/30/09

I wanted to write and tell you what a great experience I had working with the Honda of Boston.From the time I called and got a wonderful, helpful women on the phone Anastassia Curry she set the start of a good buying experience. She made sure the car I was looking at was brought over from Charlestown and was there when I arrived. She set me up with Ed Hohmann and there was know pressure what so ever. Being a single women in her 40’s going to look for a car myself was made so easy for him. He took me out for a test drive and he did pressure me at all. He said he was hear to help me buy my CRV not just to sell it to me. So I brougt it 2 weeks ago and I love it so much!!!
When I went to pick it up I meet Michael in service. What a great guy! Purchased the mat for the way back and he quickly went out and put it in for me. Went back this past Friday and got the winter mats and he did the same thing. The way I saw him interact with other customers he has great customer service skills. I told him I mcuh I loved my CRV exl and he ran in and go my the sticker “I love my Honda”. I was recommand to you by word of mouth and I will differently pass my great experiece I had with these 3 great people on to others. By the way, this is my visit Honda. I have always driven Volkswagons. Now I happy to say I made the right decision choosing Honda of Boston and my CRV EX.
Thank you so much,
Kathy