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Categories: Herb Cares
Posted on September 17, 2008

Herb Chambers

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Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Herb Chambers

 

Richard – Warwick, RI

Categories: Service Dept.
Posted on April 27, 2009

4/25/09

 

Mr. Chambers,

 

I am writing to you in regards to an outstanding service experience I had with the service department at Saturn of Warwick and, in particular, with Mr. A.J ( I regretfully never got his last name). In lieu of a frustrating (for all concerned I am sure) service situation, A.J handled himself with calm, professionalism, courteousness and a smile. He went above and beyond to resolve my issue and ensure total customer satisfaction.

 

I realize that it can be difficult, Mr. Chambers, to recognize individual efforts within a large company such as yours. It is my hope that this letter will bring to light the merits of A.J. at Saturn of Warwick. He truly is an asset and a positive representative of your company. In times where poor customer service tends to be the norm, A.J, and your Saturn of Warwick dealership, is a breath of fresh air and a pleasure to deal with.

 

Sincerely,

 

Richard

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