Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

3/28/10

Hello Herb,

I want to thank you for the outstanding support your Natick team offered my
wife and I during our recent Mercedes purchase. I am a Sales Manager myself
and I appreciate great service so I wanted to share our great experience
with you.

We live near Inskip in RI so we shopped there. We also looked at the
Westwood dealership and others but between the lack of service, inaccurate
information provided through their website, and their limited selection of
vehicles, we selected a vehicle at Herb Chambers of Natick. After 3 vsists,
we bought a Mercedes. I wish I could name all the friendly / very
knowledgable people we met. It started with Brad who reeled me in through
the internet and then we interacted with about 5 other outstanding employees
to include Fred, Lou, Aidan, and a few others.

We will pick our car up this Wednesday (I think) and look forward to driving
our first Mercedes. So from one Herb to another, thank you for making our
buying expeience an enjoyable one.

Rgds,

Herb