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Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Herb Chambers

Glad to have Bought a Honda at Herb Chambers Honda of Seekonk, Sandra – Seekonk, MA

April 20, 2010

Hello my name is Sandra I want to take the the time to tell
you what a great experience that I had at the Seekonk mass Honda.
      I spent a few years looking for a new car.
      The first few car dealership that I went to was not a Honda, all I got
was the sale people expecting me to buy a car two minutes after I walked
into their dealership not realizing that some of us can’t or won’t spend
$20,000.00 in ten minutes.
       When one sales person at the other well known company started
screaming at me for making him look bad for not spending the money in ten
minutes, after being told that he well make it impossible for me to buy a
car at his and other dealerships, he slammed the door in face.
       I went to the Honda in Seekonk.
       I got adriel Calo as a sales person. Adriel was the niciest person on
the fast of the earth along with the other sales people there. Four times I
went to the dealership looking for a car before picking the Honda Fit.
       Not once in those four times did Adriel  ever pressure me, yell at me
and slam doors in my face because I did not buy a car on the spot. In fact
it was a few months before I actually got to buy the Fit. Even the day I got
the Fit, Adriel was still very nice to me. Adriel was not mad or angry with
me because I finally got the car a year down the road.
       when a certain parent told me my car was leaking I took it to the
service department at Seekonk Honda, even when i was freaking out about it,
the service people and Adriel calmed me down and let me know it was ok, they
was going to fix what ever problem with the car, Thankfully there no leak
the car was just fine.
       I want to let you know I am glad that I bought a car at the Honda.
Everyone there is very nice, what I really liked about it was there was
pressure in buying a car the second I walked into the dealership. Even after
my fourth visit everyone was still nice, that’s how it should be.
       I still can’t believe how rudely and how I got treated like a piece
of crap at the other name brand dealership and they are still in business.
        I just want for you to give Adriel calo and everyone else at the
Honda dealership credit for being there for the customers, give them credit
for them being nice to everyone and being patient when someone wants to take
their time in buying a car even if it means doing many visits to their
dealeship before making a decision. They deserve the credit and points for
being nice with no pressure, no angry yelling and slamming of the doors.
        Signed Sandra a very happy customer

Outstanding sales experience at Herb Chambers Honda of Seekonk – Gail – Brockton, MA

Dear Mr. Chambers,
I write to acknowledge the exceptional help I received from Adriel Calo in
Seekonk.  On July 2,  my home, grounds and car were struck by lightning.  I
had no idear where to begin rebuilding my surroundings – dealing with the
loss of my car presented no such problem.
I simply called Adriel and with his usual calm, attentive and professional
manner  he had a new auto for me in record time.
Thank you for having such an outstanding sales consultant as Adriel Calo as
part of your company.
Sincerely,
Gail

Kathy, Seekonk MA

1/3/09

Dear Herb,
I stumbled upon your Honda dealership in Seekonk when my 19 year old son found a 1999 Rav4 on their website.  We have been searching for the perfect vehicle for his first car. From start to finish we were 100% satisfied with the service we received from everyone at the dealership.  Adriel Calo was extraordinary. Excellent customer service as well as extremely attentive to my son, giving him a great first experience with car buying. And the car was in such great condition, and very clean. Also, Bill in Finance was great, very helpful and accommadating. I will say, that this was the most pleasant car buying experience I have ever had.

Thank you,
Kathy