Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

January 31, 2010

This morning Jan 31, I went to your dealership for service as a
result of my Civic starting to make a strange niose on saturday afernoon.

When I called them, they said they had an opening on Sunday which I thought
was absolutely faantastic.

Upon arrival I was treated very courteously by Adam in Service who promptly
logged me in and took my car in the service area.

I went to the lounge where I enjoyed using my computer and your guest
wireless network. Another plus.

Within 30 minutes, Adam came to me stating threy had found and corrected the
problem which was an errant rock that had bounced up by the driver side tire
and got stuck in a cavity near it.

He said no damage was done to my car which was good news.

The other good news was when he gave me the bill, or should I say when he
didn’t give me the bill. Ha! Ha!

My compliments to Herb Chambers and his staff!

I have always brought both my cars to Westborough Honda and this last trip
jusr reinforced why I go there.

Good job, Adam and the Service Technican who found the problem.

Yourss truly;

Donald