Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

May 17, 2010

Dear Mr. Chambers,
 My wife and I recently had a desire to buy another car.  We knew right
away that we had to contact Anthony Carlino at you’re Westborogh Infinity
dealership.  We had previously purchased an awesome Acura RSX from him last
year.  Anthony immediately got back to us with a great deal.  We drove down
from Tyngsboro to see him and although the car wasn’t for us it was still
great to reconnect with Anthony. We described the vehicle we wanted to him
after going for a test drive and now have him looking out for us.
 I have been to dozens of dealerships in the past, but now my wife and I
refuse to go anywhere else.  Even though we make a good living we definitely
don’t dress the part and we look like a couple of teenagers.  That has never
been an issue with your Westborough Infinity staff.  In fact, now we say to
everyone “We have people.”  This is simply because we know for a fact that
we won’t get a better deal from anyone else.  We won’t get the kind of
respect and sense of friendship anywhere else.  Anthony, Paul and James are
our people, and we recommend them to everyone regardless of what kind of car
they’re looking for.  They do you great justice and I still can’t believe I
am saying all this about a car dealership.  I really can’t say enough
though.

A great thanks for Anthony Carlino, Paul Martineau, and James Teague…Our
people.
And thanks Herb for making a normally tedious task into a delightful
experience.  I think if we lived closer we’d probably stop by just to say hi
to everyone.

Sincerely,
Nick and Claudine