August 31, 2010

I would like to take this opportunity to praise one of your
employees, Mr. Jeffrey Krasner, Service Director of Herb Chambers
Toyota-Scion of Auburn.  I recently experienced a very serious problem with
my Toyota Corolla, however, Mr. Krasner took the time to oversee my repair
and return my vehicle promptly and in good working order.  Mr. Krasner
answered every question I had, returned every phone call I placed, responded
to numerous email exchanges and even stepped out of his office to greet me
when I came to pick up my vehicle!  Mr. Krasner went above and beyond for
me…and being the true professional he is, I bet all of his clients feel
this way!  You are lucky to have such a wonderful gentleman representing
your company!