10/9/08

Hello.

I would just like to show some appreciation for a service representative, Mike Rassicchia, of the Boston Honda branch.

Although I haven’t purchased a vehicle at the Boston location, (Burlington branch), I have been coming to the Boston Honda service department for years. Mike is always extremely helpful, polite and professional. Also he is very knowledgable.

I also speak to Mike on occasion via phone for any inquiries I may have regarding my vehicle and is always helpful – always returns calls without fail.

Mike sincerely makes reflects a very positive light on your dealership as I have dealt with many, many service reps from Honda dealerships throughout the area and Mike stands out above and beyond.

Thanks again!

Thomas