1/22/10

Good day,
I wanted to let you know as I’m sure you already do, that your service director of Auburn, Jeff Krasner is superior at customer service. My new car failed inspection today due to my plate having spray paint on it. My husband cleaned it and after calling the service department and speaking with Jeff, he apoligized for the mishap and asked me to come back and get my sticker. When I got there, he brought me in his office explained the RMV’s policies and gave me a voucher for a free oil change. Tiffany Schimmelmann was also very attentive and professional. I have never had such great customer service at a car dealership.
I did my research online and looks like I made the right decision to bring my buisness to you.
Thank you!