July 20, 2009

Dear Herb, I just had to let you know of my experience with one of
your employees named Robert Hall. I have been very fortunate to have him in
my life in dealing with my new Honda Accord coupe. I have needed his help
a couple of times and he was right there for me. This last time July 16 I
had my oiled changed first thing in the morning and I told him that I am
currently taking care of a dying person and I need to leave here as soon as
possible as the family was covering for me. He reassured me that I would be
a priority since it was urgent. He, as usual with his patient personality
and professionalism got it done. I think he is a gem not only to me but to
many others. Your company is luck to have him and so am I. Thank you
Robert… Petra