5/14/09

We would like you to send a letter of thanks to michael Parslow, one of the service advisors at your Honda dealership in Westborough. We have had some major things happen to our honda crv…twice…Mike handled the situation in a profesional & timely manner. He is an asset to your organization and we felt it was necessary to let you know…Again, send a letter of comendation to Mike on our behalf…and keep one in your folder.

Sincerly,

Richard & Donna