6/10/09

I will not get into all the details and problems that I had with my 2008 Outlook, which was eventually bought back by GM. This letter is about one of your employees. During all my months of frustration, your service manager George Rigo was there to help me. He is a total professional and gentlemen. He always took my calls and never made me feel like a was a bother. When you have to call numberous times about the same problem, you start to feel like a nut. He is a definite asset to your company. He has great people skills and a very calm mannerism. It is hard to find valuable employees and I think he definitely one.  I just felt he should be recognized for his work!!!!!

Nancy