Herb Cares | The Official Herb Chambers Companies Customer Satisfaction Site

Marc, Auburn, MA

11/25/08

I was in the Auburn dealership on 11-18-08 with a blown out tire trying to figue out if it was covered under the extra warranty I purchused when I purchused my wifes scion.  It had been 2 1/2 hours before anyone let me know what was going on.  I was very upset at this time in which I had spoke to one of the sales men.”TONY BONILLA”. I have only good things to say about this gentalmen.  In the matter of seconds he had explained to me what was going on as well as the new tire in my hands.
I at this time offered to buy Tony a coffee or something else if he would like.  He had told me “thank-you very much but I am only doing my job and it was not nessesary to repay him.  I would like to let you know the loyalty TONY BONILLA has for your company.
Thank You
Marc

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