October 21, 2009

I wanted to send a note to say how good the service I have received
consistently at this dealership has been.
I have purchased my 3rd car from Westborough Ford and all of my experiences
have been terrific but I just brought my car in for some warranty service
and Carrie Hoffman could not have been better. Not just Carrie really, but
everyone that I have been in contact with.
I am a sales rep on the road and the Service Dept has always been so good at
helping me stay productive in my job while getting my car serviced. The
communication is always excellent and there is a true commitment to ensuring
I am completely satisfied. I work for a service oriented company and know
how much it takes to truly provide excellent customer service and I can say
that Westborough Ford is committed, and it shows.
Thank you to all the people that make what could be a pain, a joy.
Best regards
Bill