4/29/10

Hi Herb,

Just wanted to drop you a quick note on one of your service people at HC
Ford Westborough. I called to get information on what might be involved in
getting my 2007 F-150 inspected prior to making a long drive on our upcoming
vacation. The service rep I spoke with was Carrie and she was fantastic. She
listened to what I wanted (Important) and spent the time necessary to make
sure I was well informed about all options, pricing, and scheduling
availability. My conversation with her is enough to convince me to have my
vehicle serviced at HC Ford of Westborough.

Sincerely,
Peter

P.S. – It would be great if your dealerships started offering Nitrogen tire
inflation