I had the pleasure of visiting Boston and unfortunately I had car
problems(overheating/engine) but fortunately I ended up at the Brighton Rd
dealership. I was in the city on a vacation visiting from Canada AND of
course Saturday afternoon at 4:00 pm I had issues with my Toyota. I promptly
call the service dept and they were more than willing to have a look for me,
as I was rturning home Sunday. Your Asst. Service manager Paul Caminiti was
absolutely excellent to deal with and while we came to no resolve at 4:45pm
on Saturday, he was more than willing to schedule me for first thing Monday
morning to get one of the mechanics on the job. The up side I had another
day to spend touring in the wonderful city of Boston and when I arrived at
the shop Monday morning Paul had everything ready to go and I had an
uneventful trip back to Canada. I have to say my interaction was nothing
less than exceptional and the professionalism from your team is second to
none. Having car problems in another country was a problem but having car
problems next to Herb Chambers is no problem at all. Thanks