Thursday, August 27, 2009

To Whom It May Concern:

I would be remiss if I didn’t herald the exceptional professionalism
exhibited by my service advisor, Dustin O’Brien. Dustin has distinguished
himself on numerous occasions. Most recently however despite a horrific
repair incident(occuring elsewhere), Dustin undertook this situation on my
behalf as if it were his own. He constantly kept me updated and reported
detailed and accurate information.
In light of his demeanor and interest, I always feel I couldn’t go elsewhere
as he has set an amazing standard for others to emulate. Kindly let him know
how much I appreciate all of his efforts on my behalf. Because of him, I
remain a loyal and satisfied customer and constantly recommend your service
to others.

Mark