March 05, 2010

Dear Mr. Chambers,

     I wanted to personally thank you for the excellent service that I have
received working with your dealerships.  I recently purchased a 2002 Porsche
911S through Infinity of Boston and brought it into Porsche of Boston to
have the car looked over.  My experience was truely top-notch across the
board.
     As a former auto-shop operator, I was very impressed with the work of
your Porsche technician Steve Harrison.  He was clearly very knowledgeable
about the cars he works with, presented a highly professional attitude, and
was meticulous in his review of my 911.  He had no problems answering my
many questions about the car, and seemed to honestly care about me as a
customer, which is a rarity in this day and age.  The service manager on
staff, Frank Miscioscia was great to work with as well.  He was honest and
thorough in providing background information on my vehicle, and was willing
and well qualified to answer all of my questions.
     I have been an Herb Chambers dealership customer on multiple occasions
in the past, and will unquestionably return as a customer in the future.
Once again, thank you for providing excellent service across the board.

Sincerely,
     Luis