July 22, 2010

On July 12th, I had a major problem with my 1 year old Honda Accord
that I purchased at your Westboro location.  To make a long story short, a
new engine was installed.

The reason for my email is to say what a great job your service advisor,
Allon Swift did in keeping me informed.  He called me atleast twice a day
with updates and when I ask him to call at a certain time he called.  Allon
customer service was great even though my situation with the car was bad.

Once again, thanks to Allon for doing a wonderful job.

Rich