6/2/09

Wanted to express our appreciation and gratitude for the work of Service Mgr Joe Rondinelli.  He is the honest to god reason we purchased another Saab at Herb Chambers and he is the reason we bring it back to Herb Chambers comm ave rather than to a local Saab dealer in Norwood Mass.  Everyone at Herb Chambers has been very good, but the Joe has been the best we have experienced…knowledgeable, courteous and gets the work done on time and perfectly done….even if he has to take care of it himself(wipers,etc) My Saab is crucial to me in my line of business and Joe takes that into consideration every time I call.    My last visit 2 weeks ago I waited for the replacement of a tire and as I was sitting in the waiting room a conversation broke out about how nice and how competent Joe was in getting our work done. It was a Saturday and Joe was working the service desk by himself…in this day and age it is nice to know that some people still do it right….Ed