I recently bought a new Toyota Corolla LE, as a surprise for my
mother, from your store in Auburn. I want to commend your sales consultant,
Steve Wilbur, for his excellent help in resolving some issues, relatively
small, but bothersome, with the new car. Steve went well above the normal
level of customer service handling all of my concerns with careful attention
showing a genuine and sympathetic attitude toward my issues. You are to be
commended for having an employee of Steve’s calibur on your staff. I will
recommend your dealership to my friends who are interested in purchasing a
new car largely due to my experience in dealing with Steve Wilbur! Please
be certain that Steve is aware of our thoughts.

Thank you.

Deborah