11/17/09

Having just purchased my third{3rd] Mercedes, I must say that the whole sales adventure, was simple, rewarding and left me with a feeling of total satisfaction.
Not only am I a buyer and stockholder of Mercedes, but also many members of my family are too.
Having dealt with my salesman, Chip Mccarty, in the past, he again took my needs and wants into consideration in a very relaxed, professional manner.
Chip, being the great the salesman that he is, has known that my wife has stage4 lung cancer,and he has over the past year, made numerous courtesy calls to check on my wife’s condition. This factor alone, made me want to buy another Mercedes from you and the compassion that he has shown, deserves not only a pat on the back, but also some other type of recognition.
I will continue to buy my Mercedes{s} from you and also recommend to my friends to do so also.
Keep up with the excellent customer service, for it makes buying a car a novel experience.
Sincerely,
Rocco
P.S. Send a copy of this to Chip. Thanks