6/17/09

I want to commend Drew Hill on solving my issue promptly and professionally.  I had a refund due to me for an unused extended warranty contract, and my prior contact was initially responsive but then the communication went cold.  Drew picked it up for me, solved the issue, and I had a check promptly in my hands.  Not only did he fix it, he called me back, several times, to let me know what was going on.   Please pass on my thanks to him.

Regards,

Pat