08/31/10

Herb,

I wanted to let you know that the experience I had this week at your
Infiniti dealership in Westboro has set a new standard for what I expect
when purchasing and servicing a car. Your entire staff, and in particular
Anthony Carlino, were professional, courteous and an absolute pleasure to do
business with.

This was the first time in a car dealership that I was treated like a
potential customer should be treated. I never felt rushed or pressured, or
that I wasn’t taken seriously and every person I dealt with was friendly,
helpful and had time for all my questions. There were other options for me,
but I chose to buy from Anthony and Herb Chambers because I trust that I
will continue to receive this level of service for many years to come.

Congratulations. If there’s a Herb Chambers Charm School, it’s working!

Many Thanks,

Claire