August 31, 2010

I took delivery of a 2010 Lexus Rx 350 today.  This is my first
Lexus and my first experience with one of your dealerships.  I wanted to
write you about the outstanding customer service I received throughout the
process from Dave Richmann my sales and leasing consultant.  I have to say
this was my best car buying experience in over 40 years of buying cars.
Dave always acted in a professional manner, he was very knowledgable about
the product and provided completed and understandable answers to my
questions.  The delivery experience today was outstanding.  Dave is a sales
consultant that I will recommend to my friends.  It is important that you
know that Dave does an outstanding job representing your Lexus dealership.

Bob