09/23/09  

I am not a flowery person nor do I write or comment on service often.  Had to let you know my salesman Jim McKenna, went over and above what was necessary after buying my new CTS cadillac last week.  As an example, he drove to my house in MA on Sunday to deliver my registration for my insurance company inadvertently told me I should not be driving with just the binder and he knew I was uncomfortable and hand delivered it to me.  I am older and he couldn’t have treat me better if I were his Mom…  Thank Jim for me.
 Janet