04/22/10

This afternoon I had the pleasure of working with Rob Morris over the phone to resolve a  release form concern I had for a Lexus currently being leased by my mother. I called Rob on behalf of my mother as she is hearing impaired and cannot hear people easily over the telephone. I was very pleased at the level of attentiveness, knowledge and speed in which Rob responded to and resolved my inquiry. It is because of people like Rob that my family is on their way to leasing their 6th consecutive Herb Chambers vehicle. Thank you.