5/18/09

I just purchased a 2009 Infiniti G37 from your new dealership in Westborough, MA. It is a fabulous car and I am absolutely thrilled with how it drives.

The facility at Westborough is beautifully designed.

All of the people that I encountered were extremely professional.

Anthony began the process by providing me with all the information about the features of the Infiniti that would help me make a decision. He was extremely knowledgable about the Infiniti but did not pressure me in any fashion.

Paul stepped in to help with negotiating an agreement on the price of the vehicle. I had checked the pricing with Edmunds.com and felt as if the negotiated price was very fair.

The next day I returned to decide on the color and discussed financing and various package options with Rich.

Finally I returned on Friday for my final inspection of the car and explanation of all the bells & whiistles. Anthony did a superb job in familiarizing me with my new vehicle.

On Monday he drove to my office picked up the car, got it registered and inspected and then returned it to me. The service was wonderful. I have been talking about your organization all weekend. Thank you for making it such a positive experience.

Katherine