Herb Cares | The Official Herb Chambers Companies Customer Satisfaction Site

Great Customer Service at Herb Chambers Ford of Westborough, John – Charlton, MA

April 18, 2010

Mr Chambers – On Sat. 4/17/10 we looked at a pick up ,  pretty much
came to terms and wanted to think about it a little more. We told our
salesman George Asare we would be back later in the day. We arrived back @
around 6:30 PM close is 6 pm, George had left for the day . Jed Holtzman
asked if he could help I explained the situation ( not Georges fault since
we didnt sched.an apt or tell him when we would return ) Jed and I came to
an agreement on a bedliner for the trk , he then asked another salesman Ed (
I didnt get his last name ) if he would create the purchase order and take
the deposit. All this even though we were not his cust. I felt the need to
write this because I am sure you hear alot of negative feedback. Great cust
serv & team effort.  Sincerely John

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