11/10/08

I had to take a moment to let you know about my recent experience with your service department and deleasrship in general. You have a great operation. As a women I have in the past dealt with sales people and especially service departments that have dealt with me in a condescending manner because of my gender and assumed lask of knowledge of cars. This has always made me anxious when buying a new car and making my husband take my vehicle in for service to avoid my getting angry at this treatment. It is so refreshing to find a dealership that does not treat me that way. The sales person understood that the car I was buying was mine and he dealt with me making sure I was satisfied even though I had my husband in tow.  I recently took my vehicle in for service and was treated exactly the same. the Service folks were respectful, answered questions and did not treat me as if I were ignorant. I had to say Thank You and though I may not buy another Jeep vehicle I will certainly buy again from a Herb Chambers dealership.