12/1/08

Dear Mr. Chambers,

Yesterday I bought a 2008 Honda Odyssey at your Burlington dealership.  As a sales professional myself, I have to let you know how impressed I was by Miguel Coelho and Drew Hill.  I was ready to buy my car at Honda North on Saturday but was so disgusted by their salespeople that even though they had what I wanted at a price I was willing to pay, I simply couldn’t reward them with the sale.  On my wife’s suggestion, I went to your store on Sunday.  It was the easiest buying experience I have ever had.  From Miguel’s complete knowledge of the Odyssey, to Drew’s clear desire to find the deal that worked for me, to Greg in finance having the paperwork printed and ready to sign when I stepped into his office, I felt like the whole place was working together to make me happy.  As I said, I’m a sales professional of over 15 years, and you should know that you have a great team in Burlington.  I would do business with any of those gentlemen again.

Best Regards,
Christopher