2/20/09

 We are writing to express our appreciation to you for the sales team of James Aiello and Giau Luong. Our previous expreience at your dealership was not a pleasant one, but after explaining that to James, he went thru extraordinary efforts to make sure that we would be more then satisfied this time. Having people like James and Giau as the face of your dealership goes a long way in dispelling any negative feelings that we, as customers might have had about Herb Chambers Honda of Boston..

    Barry and Dorothy