Herb-
Congtratulations! This is  the first post service letter I’ve ever written.
I’ve been motivated to write at times, generally because I was so angry, but
ultimately realized that was a waste of my valuable time.
I am writing for the opposite reason. I never, in my 48 years of
consumption, have had as satisfying an experience as I did recently with Jim
Murphy and his team at your Range Rover dealership in Sudbury. Being in the
service business myself, I have wished that just once I could be treated
with the focus, respect, and care I deliver to my clients. I now can check
that wish off the list.
The better news is, my happiness coincided with your dealership making a
sale! Even though I live in New Canaan CT, I’ll now do all my car shopping
at your dealerships.
I can’t tell you how gratified I am that you are an American success story
for a good reason. Now I need to go back to work creating my own “story”.
Thanks again and keep up the GREAT work.
Cordially,
Justin
I like your website and ability to get to you as well!